Dr. Lucy Perrone
MSPH, PhD, Director of Program Office for Laboratory Quality Management (POLQM), Department of Pathology and Laboratory Medicine, University of British Columbia
Dr. Lucy A. Perrone is a diplomatic and value-centric leader and has more than 20 years’ experience at the international level strengthening health and laboratory systems in more than 30 countries.
Dr. Perrone’s work focuses on diagnostic medicine accuracy and equity, specifically laboratory quality and compliance, taking system- level approaches to ensuring equitable access to quality assured testing, network optimization, laboratory service sustainability, regulation and governance. Dr. Perrone has held faculty and leadership positions in academia and government, collaborated with many international NGOs and UN agencies including the WHO in nearly every region. She has published 60+ peer- reviewed manuscripts, National plans, National policies and National guidelines.
Dr. Perrone currently holds the Donald B. Rix Professorship in Laboratory Quality, and is an Associate Professor in the Faculty of Medicine in the Department of Pathology and Laboratory Medicine at the University of British Columbia in Vancouver, Canada. Dr. Perrone is the Chair of the Canadian Microbiology Proficiency Testing Program (ISO 17043:2022 accredited), and the Director of the Program Office for Laboratory Quality Management. Dr. Perrone is a member of the Canadian Standards Association and the ISO working group TC2-12 which shapes the ISO 15189:2022 standard.
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Kim Nicholson
MLT, BA, Strategic Lead, Medical Biochemistry, BC’s Agency for Pathology and Laboratory Medicine, Provincial Health Service Authority, British Columbia
Kim Nicholson holds a Bachelor of Arts in Leadership as well as being registered as a Medical Laboratory Technologist with the Canadian Society for Medical Laboratory Science. The focus of Kim’s MLT career has largely been Biochemistry but he has also spent significant time involved in accreditation, quality management, and informatics.
Kim started his career in Saskatoon in biochemistry and developed an interest in informatics. From there he took advantage of job opportunities being offered in the Middle East with the aim of not only broadening his career but to use the opportunity to travel the world. The highly dynamic workforce and resulting career opportunities turned what was to be a 1 year contract into 20. The Middle East not only enabled expanded possibilities and growth in biochemistry and informatics but also opened up quality management and accreditation opportunities.
With the College of American Pathologists being the predominant accreditation body operating in the Middle East at the time, Kim not only became adept at navigating the CAP standards and the quality management principles which they inculcate. It was only a small leap to becoming a CAP inspector in the region.
On his return to Canada, Kim soon joined the Diagnostic Accreditation Program within the College of Physicians and Surgeons of British Columbia. Working as an accreditation assessor with the DAP provided Kim the opportunity to travel the province and work collaboratively with the laboratory community through accreditation. As part of its mandate, the DAP began a project to incorporate ISO 15189, 15190 and 22870 standards within their own, with the eventual aim to offering ISO accreditation to interested laboratories within British Columbia. Kim was an integral part of the team tasked with revising and adapting the DAP standards to be compliant with ISO.
Kim now works with British Columbia’s new provincial lab agency responsible for strategic planning of medical biochemistry in the province with a mandate to ensure that clinical laboratory diagnostics are quality driven, achieve excellent clinical outcomes, and remain sustainable by being provided effectively and efficiently. | |
Mr. Mario Hemens
Accreditation and Risk Consultant for the Weeneebayko Area Health Authority in Moose Factory
Medical Laboratory Technologist, member of CSMLS since 1982 and also member of the CMLTO.
MLT training at the IWK Hospital for Children in Halifax, Nova Scotia and worked in various hospital labs across Canada, the United States and Saudi Arabia. Also have experience in the private lab sector having worked at Dynacare in Ottawa and LifeLabs in Victoria.
Initial focus of my working career was in hematology/special coagulation.
Recent years my focus has changed to laboratory management with an interest in quality management, accreditation, continuous improvement and people development.
Certificates in Laboratory Quality Management from UBC and the Michener Institute.
Familiar with the CAP and ACD (IQMH) accreditation process, including auditing.
Green Belt in Lean 6 Sigma training.
Currently Accreditation and Risk Consultant for the Weeneebayko Area Health Authority in Moose Factory. | |
Jane Weitzel
Jane Weitzel has been working in analytical chemistry for over 40 years for pharmaceutical and mining companies. She is a member of the 2025-2030 EC Pharmaceutical Analysis Lifecycle and Data Science Expert Committee and was elected to the United States Pharmacopeia Council of Experts as chair of the 2020-2025 General Chapters–Measurement and Data Quality Expert Committee. She was a member of the USP 2015-2020 Statistics Expert Committee. She has been Director of pharmaceutical Quality Control laboratories. She has experience with many different regulatory environments.
She is currently a consultant specializing in laboratory management systems, GMP testing, and ISO/IEC 17025. She is an auditor and an educator. Jane has applied Quality Systems and statistical techniques, including the evaluation and use of measurement uncertainty, in a wide variety of technical and scientific businesses. She is focusing on the implementation of the new USP General Chapter <1220> Analytical Procedures Life Cycle.
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Mr. Phillip Morehouse
MLT CMQ/OE (ASQ)
Phillip is a Registered Medical Laboratory Technologist with the Canadian Society of Medical Laboratory Sciences and a Certified Manager of Quality and Organizational Excellence with the American Society of Quality with over 4 decades of senior leadership experience spanning technical, operational and management for a wide range of laboratory disciplines including Quality Management, Regulatory Compliance and Infection Prevention and Control.
Phillip has held leadership positions at the Director level in a large multisite Public Hospital Health Authority and most recently a large Private Canadian Reference Laboratory which is certified to ISO 15189. He has experience with Accreditation Canada Diagnostics (ACD), the College of Physicians and Surgeons of British Columbia Diagnostic Accreditation (DAP) and the College of American Pathologist Accreditation.
Phillip has been an Accreditation Canada Diagnostics Advisory Panel Member since 2023 and was appointed to the Clinical Laboratory Standards Institute (CLSI) Expert Panel on Quality Management Systems in Jan 2025. His contributions to CLSI include QMS01: Quality Management Systems: A Model for Laboratory Services, 5th Edition, QMS26: Developing and Managing Laboratory Records, QMS 20: Applying the Cost of Quality in Medical Laboratories and QMS 29 Management Review.
Phillip has been an Instructor in the Laboratory Quality Management Course at University of British Columbia for the last 5 years and hopes to impact the Quality of Laboratory Services Globally through continuous learning and improvement.
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Dr. Jaya Shrivastava
Head of Research and Development at the Lancashire Teaching Hospital NHS Foundation Trust, UK
Dr Jaya Shrivastava has over 20 years of experience in the field of Parasitology combining strengths in clinical diagnostics and life science research with advanced expertise in proficiency testing and laboratory quality management. She is a Clinical Scientist with her MSc and BSc degrees from India. She went onto do her D. Phil at University of Oxford on Molecular Epidemiology of Schistosomes. She followed it up with a post-doc at Cancer Research UK investigating a genome wide gene deletion for identification of novel cell cycle inhibitors. She has managed the UK NEQAS’ proficiency testing schemes for Parasitology and successfully run 10 such schemes at global level.
Currently, Jaya is working within the NHS as Head of R&D at LTHTR wherein she enables improved health outcomes through integrated research/clinical trials.
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Mr. Kilian Songwe
PMP, The Global Group of Companies, Chief Executive Officer
Kilian Songwe is the Chief Executive Officer at The Global Group of Companies (A Global Healthcare Public Foundation, AGHPF, Alooh Global Quality Consultants, AGQC, & Quality Consultants Human Resource Management, QCHRM). He is the lead consultant on Governance, Programs and Policy in Public Health and Management System Strengthening in Diagnostic Medicine.
Kilian recently supported the Government of South Sudan establish the Directorate of Diagnostic Laboratory Services, DDLS, as the regulatory and normative arm within the Ministry of Health. He also led the National Tuberculosis Reference Laboratory of Burkina Faso to achieve accreditation to ISO 15189:2022. Kilian has supported the WHO, Global Laboratory Leadership Program (GLLP) and the Multilingual Regional Laboratory Experts on Diagnostic Training (MLET). He has been a facilitator at the University of British Columbia, Laboratory Quality Management Program for the last three years. Kilian’s experience in laboratory medicine spans over 20 years and supporting over 20 government, Ministry of Health and Development Partners with governance and laboratory systems strengthening. He has led more than 50 laboratories to successful ISO 15189, ISO 17025 accreditation and ISO 9001 certification.
He is trained in Medical Laboratory Technology and specialized in Transfusion Medicine, and has Masters degrees in Public Health, MPH, and Science of Business Administration, MSBA. He is also trained as an auditor for ISO 9001, ISO 15189, ISO 17025, ISO 14001 and ISO 45001.
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Ms. Maggie Ma
Program Coordinator, UBC Program Office for Laboratory Quality Management
Maggie has been the program coordinator for the Program Office for Laboratory Quality Management since 2008. She is the primary contact for POLQM. | |
Mrs. Veronica Restelli
Web Design/Production/Editing | |